Microsoft’s Azure DevOps service took a dive today, leaving customers staring at blank screens less than a month after the service was debuted.
Things started going wobbly late morning UK time, and the company said it was investigating problems with the Azure DevOps search function across all regions.
However, by 1pm UK time, the company was telling people it was “investigating performance degradation for Azure DevOps across multiple regions.”
We're investigating performance degradation for Azure DevOps across multiple regions. Apologies for the inconvenience, we'll update our service availability blog as we work through this issue: https://t.co/FSklWjfuYS
— Azure DevOps (@AzureDevOps) October 8, 2018
However, this prompted users in Western Europe to tell the company the service was down completely, with early risers in the US chiming in to say they’re not seeing the service either.
— Sahil Naran (@sahil_naran) October 8, 2018
The Azure status page said:
Starting at 11:40 UTC on 08 Oct 2018 a subset of customers using Azure DevOps may experience difficulties connecting to resources and some customers may experience difficulties signing in to their Portal. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.
Just before 3pm UK time, the Azure Devops service twitter account said it was “working to mitigate the issue” prompting some users to say the service had come back….before disappearing again.
Microsoft launched its service just under a month ago, automatically upgrading its Visual Team Studio Team Services customers to the far more contemporary sounding Azure DevOps.
The service gives all the tools you’d expect for a self-declared DevOps offering, including CI/CD with Azure Pipelines, as well as tracking and testing services. The software giant is also in the throes of gobbling up GitHub.
We put in a call to Microsoft to see if they could throw any light on the darkening of its service. We’ll let you know if they get back to us.
Microsoft says “all systems are back to normal as of 14:10 UTC” and that “2% of customers experienced outage and performance degradation in the West Europe region.” The root cause is still unknow.