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Joseph Martins

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ITIL 4: It’s time to focus on people, not just SLAs

Sponsored Experience is everything when it comes to delivering IT-enabled products and services. But it’s no longer about […]

How ITIL 4 can help you build a strategy to adapt and thrive in turbulent times

Sponsored Any organisation still standing after the last 18 months can reasonably say it has coped with change. […]

Where do ITSM and DevOps overlap? All the way along the value stream

Sponsored Conference organisers and commentators might delight in setting the DevOps and IT service management (ITSM) communities against […]

What’s ITIL got to do with DevOps? Lots more than you’d think

Sponsored It’s been over a decade since DevOps first burst onto the tech world, promising to blow away organisational […]